Every
company faces the problem of people leaving the company for better pay or
profile.
Early
this year, Mark, a senior software designer, got an offer from a prestigious
international firm to work in its India operations developing
specialized software. He was thrilled by the offer.
He
had heard a lot about the CEO. The salary was great. The company had all the
right systems in place employee-friendly human resources, (HR) policies, a
spanking new office, and the very best technology, even a canteen that served
superb food.
Twice
Mark was sent abroad for training. "My learning curve is the sharpest it's
ever been," he said soon after he joined.
Last
week, less than eight months after he joined, Mark walked out of the job.
Why did this talented employee leave?
Arun
quit for the same reason that drives many good people away.
The
answer lies in one of the largest studies undertaken by the Gallup
Organization. The study surveyed over a million employees and 80,000 managers
and was published in a book called "First Break All: The Rules". It
came up with this surprising finding:
If
you're losing good people, look to their manager ...., manager is the reason
people stay and thrive in an organization. And he's the reason why people
leave. When people leave they take knowledge, experience and contacts with
them, straight to the competition.
"People
leave managers not companies," write the authors Marcus Buckingham and
Curt Coffman.
Mostly
manager drives people away!
HR
experts say that of all the abuses, employees find humiliation the most
intolerable. The first time, an employee may not leave, but a thought has been
planted. The second time, that thought gets strengthened. The third time, he
looks for another job.
When
people cannot retort openly in anger, they do so by passive aggression. By
digging their heels in and slowing down. By doing only what they are told to do
and no more. By omitting to give the boss crucial information. Dev says:
"If you work for a jerk, you basically want to get him into trouble. You
don 't have your heart and soul in the job."
Different
managers can stress out employees in different ways - by being too controlling,
too suspicious, too pushy, too critical, but they forget that workers are not
fixed assets, they are free agents.
When
this goes on too long, an employee will quit - often over a trivial issue.
Talented
men leave. Dead wood doesn't.
-
Azim Premji, CEO- Wipro
No comments:
Post a Comment